Gizlilik Politikası

This privacy policy describes how Boğaz Temizlik Services collects, uses, and protects the personal data you provide when you visit our online platform or use our services. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant national legislation.

The data controller responsible for your personal data is Boğaz Temizlik Services, located at 157 Cumhuriyet Caddesi, Istanbul, Istanbul, 34370, Turkey.

We collect personal data that you provide directly to us when you engage with our site or request our services. This may include information such as your name, address, contact details, and details about the cleaning services you require. When you use our online platform, we may also automatically collect certain information about your device and usage patterns, such as IP address, browser type, pages visited, and timestamps. We may also receive information from third parties who work with us in providing our services.

We use your personal data for various purposes. Primarily, we use it to provide and manage the cleaning services you request, including residential cleaning, commercial cleaning, deep cleaning, carpet and upholstery cleaning, window cleaning, post-construction cleaning, move-in/move-out cleaning, and specialized floor care. This involves scheduling, carrying out the services, and processing payments. We also use your data to communicate with you, respond to your inquiries, and provide customer support. Additionally, we may use data to improve our services, personalize your experience on our site, and for internal business purposes such as data analysis, audits, and research. Where we have your consent, we may also use your data for marketing purposes to inform you about our services or promotions.

Our legal basis for processing your personal data depends on the context in which we collect it. We process data to perform a contract with you or to take steps at your request before entering into a contract. We also process data based on your explicit consent, which you can withdraw at any time. Processing may also be necessary for compliance with a legal obligation to which we are subject, or for our legitimate interests, such as improving our services or preventing fraud, provided that these interests are not overridden by your data protection rights.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When personal data is no longer needed, we securely delete or anonymize it.

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processors, IT service providers, and marketing services. These providers are required to protect your data and are only permitted to use it for the specific purposes for which it was shared. We may also disclose your data if required by law or to protect our rights and interests or the safety of others. In the event of a business transfer, such as a merger or acquisition, your data may be transferred to the new entity.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, no online transmission or storage method is entirely secure, and we cannot guarantee absolute security.

Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include the right to access your data, rectify inaccuracies, request erasure of your data, restrict processing, object to processing, and the right to data portability. You also have the right to withdraw your consent at any time where processing is based on consent. To exercise these rights, please contact us using the details provided below. You also have the right to lodge a complaint with a competent supervisory authority if you believe that our processing of your personal data infringes applicable law.

Our online platform may use cookies and similar technologies to enhance user experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under this age without parental consent.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

If you have any questions or concerns about this privacy policy or our data practices, you may contact us by postal mail at Boğaz Temizlik Services, 157 Cumhuriyet Caddesi, Istanbul, Istanbul, 34370, Turkey.